Phone Amazon UK on their freephone customer service helpline number 0800 496 1081 to contact a representative with enquiries about a purchase made with Prime delivery or if you would like to return an item that does not meet its online description.
Amazon is an online retailer that operates on an international basis and is the largest internet marketplace in the world as of 2017. Amazon began operations as an online bookstore but later started selling a wider range of goods from electronics to clothing and even furniture. However, Amazon is perhaps best known for its line of e-readers and tablets named Kindle and Fire respectively. Customers can also enjoy a membership to the Amazon Prime delivery service that offers free next day deliveries on selected items from the online store.
Amazon Customer Services – 0800 496 1081
Call Amazon UK on their freephone customer services telephone number 0800 496 1081 to contact an advisor about a purchase made on the online marketplace. For instance, callers can ask about the returns policy if they would like a refund on an item that doesn’t match its online description. If you are able to return your order then the Amazon representative can arrange for a replacement to be sent to your home address or even offer a monetary refund once you have given your account details. Call a customer service advisor to ask for an estimated delivery time for any orders that haven’t been made with the Amazon Prime next day delivery service.
You can also get in touch to request technical support if you are having difficulty using either the website or if you have a problem with an Amazon Fire device. For instance, you can receive troubleshooting assistance if you are unable to log in to your account or if the site has crashed before you can check out your shopping basket. Callers should also ask an Amazon represent to reset any account details or passwords over the phone. You can also use the freephone contact number to cancel your Prime subscription or change the details of your membership over the phone.
Kindle Enquiries – 0800 496 2449
Call Amazon UK on their freephone Kindle enquiries telephone number 0800 496 2449 for help when ordering a digital book from the online store. For instance, callers can order an e-book directly on their Kindle or from the main site before it is transferred book to their device via the cloud. However, it should be noted that you do not need an Kindle to read an e-book as customers with the Kindle app can do so on their mobile phone.
Call Costs and Contact Hours
The Amazon customer service and Kindle helplines operate operate a freephone 0800 contact number meaning that all calls will be completely free of charge from both UK mobiles and landline telephones. Callers can get in touch with Amazon during the opening hours of 6am-12am, Monday to Sunday.
Amazon Contact Numbers
|Amazon Department||UK Contact Number||Opening Hours|
|Amazon Customer Services||0800 496 1081||6am-12am, Monday to Sunday|
|Kindle Enquiries||0800 496 2449||6am-12am, Monday to Sunday|
Customer Service Postal Address
If you would like to make a formal complaint or return an unwanted item then you should take note of the UK Amazon customer service postal address: Amazon.co.uk Ltd., Patriot Court, 1-9 The Grove, Slough, SL1 1QP, United Kingdom.