Phone PayPal on their freephone contact number 0800 358 7911 to report an issue with your online account or to ask for the specific email address of a member of their UK customer service team.
Overview of the Company
PayPal is an American online payments system that enables users to make secure money transfers over the internet as opposed to traditional paper methods such as cheques and money orders. PayPal is often used to process payments for online retailers and auction sites such as eBay.
UK Customer Services – 0800 358 7911
You can contact the UK customer service department for PayPal on their freephone contact number 0800 358 7911 if you have any questions regarding why your payment is being declined. For instance, if you have been charged any fees to use PayPal then your credit balance may not be as expected. You can therefore use this number to ask how to increase your credit limit or to even enquire how to prevent any eBay payments going to your pending balance. Alternatively, if you have purchased an item on eBay or any other retailer that uses PayPal to process its payments but your order has not arrived then you should discuss how to request a refund.
Furthermore, you should use this number for technical support if you are unable to log into your PayPal account or authorise a bank card to use with the service. Similarly, if a recent transaction is not appearing on your PayPal balance then you should ask a customer service representative whether your payment has gone through. Furthermore, it is recommended to use this number for assistance when withdrawing funds from and depositing money to your current account but the company can also discuss sensitive information with the accountholder.
Paypal Call Charges and Opening Times
As PayPal uses a 0800 freephone number, there will be absolutely no cost when calling their UK customer service team from both UK landlines and mobile phones. Furthermore, you can make your general enquiries during the PayPal opening hours of 8am-9pm Monday to Friday, 8am-9pm Saturday and 9am-9pm on Sundays.
Online Resolution Centre
Customers who would like to make a complaint about the conduct of an eBay seller or who would like to monitor an ongoing dispute are encourages to do so when using their PayPal account to log into the official Online Resolution Centre.