Plusnet Contact Number: 0800 432 0200

The freephone Plusnet customer service contact number 0800 432 0200 should be used by anyone looking to report a problem with their internet connection, would like to perform a speed test or would like to check whether they can receive fibre optic broadband in their area.


Broadband and Mobile Customer Services – 0800 432 0200

Plusnet is an internet and mobile phone network provider, specialising in high-speed fibre optic broadband. However, Plusnet also provides packages, such as their Unlimited Fibre deal that provides a HD digital television service with its broadband and phone networks. You can call the freephone customer service number 0800 432 0200 to ask whether you can receive fibre optic broadband in your local area and for recommendations on the best Plusnet package for your intended usage. New customers may be interested in a 12 month Unlimited Fibre contract or even a SIM-only mobile tariff with the network provider. For instance, Plusnet provides a range of monthly SIM packages that offer varying minutes allowances and amounts of online data. Alternatively, if you have ordered a fibre optic router box then you may wish to get in touch to change the date of your broadband installation.

The Plusnet customer service number 0800 432 0200 is also useful for technical support if their is a problem with your internet connection or speed. For instance, callers will be able to receive troubleshooting assistance to help get back online or order a replacement router box if they are unable to do so. However, in the case of local connectivity issues, a Plusnet customer service advisor can provide callers an estimate of when they are likely to be back online. You will also be able to phone Plusnet to pay a late bill or set up an automatic monthly direct debit. Moreover, if you wish to leave your broadband subscription or mobile phone tariff, you will have to pay the cancellation fee relative to how long is left in your contract.


Information about Call Costs and Contact Hours

0800 contact numbers are otherwise known as freephone numbers, and as such, are completely free to call from UK landlines and mobiles. The Plusnet call centre is available to take calls 7 days a week, during the hours of 7.30am-10pm Monday to Sunday.


Plusnet Phone Numbers

Plusnet Department UK Contact Number Opening Hours
Plusnet Customer Services 0800 432 0200 7.30am-10pm Monday to Sunday
Customer Services from a Plusnet Mobile 500 7.30am-10pm Monday to Sunday
Broadband, Phone & TV Sales 0800 432 0080 8am-8pm Monday to Friday, 9am-7pm Saturday, 9am-6pm Sundays
Mobile Sales 0800 328 4677 8am-8pm Monday to Friday, 9am-7pm Saturday, 9am-6pm Sundays


Write to Plusnet

If you would like to make a formal complaint regarding an issue with your Plusnet service then you can do so in written formal, sending your correspondence to the postal address of the Plusnet Head Office: Plusnet plc, The Balance, 2 Pinfold Street, Sheffield, S1 2GU, United Kingdom.